FREQUENTLY ASKED QUESTIONS!
How far in advanced should I place my order?
- AT LEAST two weeks in advanced to ensure you have a spot. Availability runs out fast! With that said, if you find yourself in a time crunch, don’t hesitate to reach out, I love taking care of my customers<3
What do I do if I need to reschedule/cancel my order?
- If you are needing to reschedule or cancel your order, please do so at least 72 hours of pickup date, if not 50% deposit of your order will be due! At the end of the day, no worries, life happens!
Where are you located?
- Emily's Oven is a home business located in Oklahoma City near North Penn. The address will be given out to you upon pickup date.
How, when, where do I pay?
- Via invoice through your email! A 50% deposit of your order is due at time of ordering, and you will be sent an invoice via email.
- If paying with check or cash, a deposit is still required and you may pay the remaining balance in check or cash.
- If you prefer to pay through a third party app (Venmo, PayPal, Cashapp) for deposit and final payment, you can do that too!
Do you do corporate/large events?
- ABSOLUETLY! Emily's Oven has extensive experience with weddings, large gatherings, and corporate events. To ensure everything is perfect, I do require at least a month's notice, and then we can jump on the phone for a quick chat to make sure everything is perfect for YOU, because that is who it's all about:)
Can I order half dozens of cake pops or split flavors between dozens? Do I even have to order in dozens?
- For all desserts that come in dozens (cake pops, cake balls, cake bites, cookies, dipped strawberries, etc.) the order minimum is ONE dozen.
- As far as cake pops, cake balls, and cake bites go, one dozen cannot have two flavors. With that said, you can have multiple flavors in one order, but no split flavors within one dozen
- I sell by dozens, UNLESS your order is above 10 dozens, we will go by numbers (i.e 120, 500, 750, etc.)